Privacy Policy
The purpose of this policy is to inform data subjects about the various processing carried out by this organization through the website and affecting their personal data in accordance with the provisions of Organic Law 3/2018 of December 5, 2018, on the Protection of Personal Data and guarantee of digital rights and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.
Identification and contact details of the person in charge
The organization COOPERATIVA AGRARIA SANTA QUITERIA, domiciled in C/ BALTASAR GONZALEZ SAEZ Nº 34 (02694 HIGUERUELA) ALBACETE, with N.I.F. F02003267, contact telephone: 967287012 and e-mail info@tintoralba.com.
Purposes of the processing of your personal data
Users of the responsible party’s website
We will process your personal data provided through our web forms to:
- To attend to requests, complaints and incidents transferred through our contact channels incorporated in the web page.
- To understand the behavior of the surfer within the web in order to detect possible computer attacks to our website.
- Comply with the legal obligations that are directly applicable to us and regulate our activity.
- To protect and exercise our rights or respond to claims of any kind.
- Where appropriate, sending commercial communications relating to goods or services that make up our business, and/or news or newsletters related to our industry.
- Manage and send you the requested quotation.
- We manage your data to schedule the requested appointment.
- Manage, administer, monitor your activity on the built-in blog/forum.
2. Customers
We will process your personal data provided through our web forms to:
- The management of the commercial relationship.
- The provision of the services you have contracted with us.
- Handling of the shipment and reception of the product purchased through this website.
- Administrative, accounting and tax management.
- To attend to requests, complaints and incidents transferred through our contact channels incorporated in the web page.
- To understand the behavior of the surfer within the web in order to detect possible computer attacks to our website.
- If necessary, to carry out quality surveys that allow us to evaluate our service.
- Where appropriate, conduct raffles.
- Where appropriate, sending commercial communications relating to goods or services that make up our business, and / or news or newsletters related to our industry.
- Comply with the legal obligations that are directly applicable to us and regulate our activity.
- To protect and exercise our rights or respond to claims of any kind.
Legal basis for processing
- Users/Browsers on the website of the responsible party.
- In the consent you have given us to process your data for the purposes indicated. Refusal to provide your personal data will make it impossible to process your data for the aforementioned purposes.
- To comply with the legal obligations that apply to us. In this case, the data subject may not refuse the processing of personal data.
- In our legitimate interest to protect our image, business and track record by preventing attacks on our website. In this case, the data subject may not refuse the processing of personal data, but may exercise, where appropriate, the rights recognized in paragraph eight of this policy.
2. Customers
- Execution of a contract to which it is a party or application of pre-contractual measures. The refusal to provide your personal data will result in the impossibility to process your data for the above mentioned purposes.
- In the consent you have given us to process your data for purposes unrelated to the development or execution of the existing contract. The refusal to provide your personal data will result in the impossibility to process your data for the above mentioned purposes.
- To comply with the legal obligations that apply to us. In this case, the data subject may not refuse the processing of personal data.
- In our legitimate interest to protect our image, business and track record by preventing attacks on our website. In this case, the data subject may not refuse the processing of personal data, but may exercise, where appropriate, the rights recognized in paragraph eight of this policy.
Time periods or criteria for data retention:
The personal data provided will be kept for the time necessary to fulfill the purposes for which they were initially collected.
Once the data are no longer necessary for the processing in question, they will be kept duly blocked in order to, if necessary, make them available to the competent Public Administrations and Bodies, Judges and Courts or the Public Prosecutor’s Office, in accordance with the statute of limitations for actions that may arise from the relationship maintained with the client and/or the legally stipulated retention periods.
Data lockout period:
- THE CIVIL CODE. Between 5 or 15 years, depending on the case, in accordance with the provisions of article 1964.2 of the aforementioned law.
- THE COMMERCIAL CODE. For 6 years, in accordance with the provisions of article 30 of the aforementioned law. It applies to business information related to (invoices issued and received, receipts, corrective invoices, bank documents, etc.).
- THE GENERAL TAX LAW. For 4 years in accordance with the provisions of articles 66 to 70 of the aforementioned law. Applies to information related to tax obligations.
Automated decisions and profiling
The website does not make automated decisions or create profiles.
Addressees
For the duration of the processing of your personal data, the organization may transfer your data to the following recipients:
- Judges and Courts.
- State Security Forces and Corps.
- Other competent public authorities or bodies, when the data controller has a legal obligation to provide the personal data.
- Banks and Financial Institutions, in case you hire us.
International data transfers
The organization does not make any International Data Transfer.
Rights
The interested parties may exercise at any time and completely free of charge the rights of access, rectification and deletion, as well as to request that the processing of their personal data be limited, to oppose the processing, to request the portability of their personal data (whenever technically possible) or to withdraw the consent given, and, where appropriate, when applicablenot to be subject to a decision based solely on automated processing, including profiling.
To do so, you may use the forms provided by the organization, or send a letter to the postal address or e-mail address indicated above. In any case, your request must be accompanied by a photocopy of your ID card or equivalent document, in order to prove your identity.
In case you feel that your rights concerning the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you can file a complaint with the competent Data Protection Supervisory Authority. (Spanish Data Protection Agency), through its website: www.agpd.es.
In compliance with the provisions of Article 21 of Law 34/2002 of services of the information society and electronic commerce, if you do not wish to receive more information about our services, you can unsubscribe by sending an email to the address info@tintoralba.com, with subject “UNSUBSCRIBE”.
Accuracy of data
The interested party guarantees that the data provided are true, accurate, complete and up to date; and undertakes to inform of any change regarding the data provided, through the channels provided for this purpose and indicated in point one of this policy. It shall be liable for any damage or harm, both direct and indirect, that it may cause as a consequence of the breach of this obligation.
In the event that the user provides data of third parties, he/she declares that he/she has the consent of the interested parties and undertakes to provide them with the information contained in this clause, exempting the organization from any liability arising from failure to comply with this obligation.
Social Networking
Social Networks are part of the daily life of many Internet users, and for them the Entity has created different profiles in some of them.
All users who visit our website have the opportunity to join our social networks or groups.
However, you should keep in mind that, unless we request your data directly (for example, through marketing actions, contests, promotions, or any other valid way), your data will belong to the corresponding Social Network, so we recommend that you carefully read their terms of use and privacy policies, as well as, be sure to configure your preferences regarding the processing of data.
Modifications and updates
This privacy policy may be modified/updated according to the established legal requirements or in order to adapt this policy to the instructions issued by the Spanish Data Protection Agency or changes in our website.
For this reason, we encourage users to periodically review our privacy policy.
If you have any doubts about this policy, you can contact COOPERATIVA AGRARIA SANTA QUITERIA through the following e-mail: info@tintoralba.com